How often have you gone into a shop and asked a perfectly reasonable question only to be made to feel "silly"?
How often do you know what you want but can't find it anywhere or anyone to help you?
How often has something you bought gone wrong and you thought that you were still covered by a guarantee only to find it expired last week?
Well this has all happened to us too and based on our experiences we decided to offer our clients what we call our "Personal Guarantee."
Our "Personal Guarantee" to you is that we will always treat you properly, listen to you and give you the correct advice. Our aim is to make what is generally an occasional purchase easier and risk free.
We are so confident in the quality of our fitters work that we guarantee their work for the lifetime of the carpet or vinyl under normal circumstances. Paying for re-stretches will not happen with us.
If in the unlikely event of a fitting mishap the only resolution is to replace the carpet or vinyl then we won't run away from this option. Our only proviso is that the carpet is fitted by one of our own fitters and in line with manufacturer's expectations.
Dealing primarily with bone fide manufacturers for decades we are confident they will work with us on getting any manufacturing problems sorted out with the minimum amount of fuss. That's our "Personal Guarantee."
As the vast majority of our business is on the recommendation of our existing customers and we want you to feel confident in joining with the literally 1000's of people we have served over the last 40 years or more.
Avonvale Carpets..........................serving you since '72!