Avonvale Carpets is privately owned by hands-on partners Paul Ivory and Jim Ironside. With over 70 years of combined experience - all of which has been in the flooring trade - there is little that they don't know. However they do not have a "know it all" attitude and rank 100% customer satisfaction as their number one priority.
Both learnt the carpet industry from "the bottom up" in traditional department stores where "Customer Service" was paramount. This solid grounding has been the basis of their commitment to their clients by means of their
Over many years they have built strong links with manufacturers and distributors - often visiting factories to keep up to speed - which has served to create relationships based on trust and respect.
Avonvale Carpets is also a founder member of one of the country's leading flooring buying groups. Together with over 110 other fully independent shop owners they offer ranges direct from the manufacturer at competitive prices. Always aiming to be at the cutting edge of flooring it is no mistake that the brand name of the group is "Carpet 1st"
Avonvale Carpets rarely use sub-contract fitters opting to employ their own. Steve joined us fresh out of school as a trainee fitter in 2002. Fully trained in the traditional way Steve took over as our main fitter in 2006 and was joined by Aaron later that same year. Together they make a great team and comments such as "we would particularly like to compliment you on the quality/general manners of your fitting staff" - R. E. Down - are not unusual. You can see examples of their work on our facebook page.
Serving you since ’72!